Pebblecrete breaking away?
Start with the chipped or rough area before deciding on a full resurface.
Pebblecrete repair optionsLoose edging, a noisy pump or a pool that keeps losing water? Tell us what you’ve noticed at your Gold Coast home. Start with the part that’s worrying you.

Choose the part that looks closest to your problem.
You don’t need to name the repair. Describe where the damage is, when you noticed it and whether it’s happened before.
Tell us about your poolStart with the chipped or rough area before deciding on a full resurface.
Pebblecrete repair optionsCompare repairing the existing finish with renewing the inside of your pool.
Pool resurfacing optionsA low chlorine reading or error message doesn’t always mean buying a new cell.
Chlorinator repair optionsStart with that patch. Missing tiles alone won’t tell you how much needs replacing.
The surface underneath and the condition of the nearby tiles help work out what needs doing. Ask what can be kept before agreeing to replace more.

A stone rocks when you step on it, or a corner has broken off. You want to know whether that piece can be fixed and the rest left in place.
That depends on the edging around it and the base underneath. If the same piece has come loose before, mention it so the cause can be checked.
You don’t need a diagnosis to ask about a repair. A clear view of the problem gives the conversation a useful starting point.

A close-up shows the chip, crack or missing tile. Step back for a second photo so the edge, nearby paving and position in the pool are clear.
If you’ve had the same patch repaired before, mention it. Leave the water level as it is.

A wider view shows how the pump connects to the filter and pipework. Add a readable model label or error message if you can see it without opening anything.
Tell us when the noise, warning or loss of flow happens. Keep electrical covers closed.
Before you book, check what’s being fixed, how extra work will be agreed and when you can swim again. Use the free checklist to keep track of the answers.

You’ve spotted a gap in the tiles and you want it to blend in again. A close match starts with checking the size, colour and finish of the tiles you already have.
Keep any spare tiles or an old tile box. They can help identify a match, while the surface behind the missing tiles needs checking before replacements go on.
In Robina, Burleigh Waters, Palm Beach or elsewhere on the Gold Coast? Add your suburb when you enquire. If the pool is down a flight of steps or behind a narrow side gate, mention that too.
Coomera · Helensvale · Southport · Ashmore · Broadbeach Waters · Mermaid Waters · Robina · Burleigh Waters · Burleigh Heads · Palm Beach · Currumbin · Coolangatta
Don’t see your suburb? Add it to the form, and ask about availability for your job.Wondering whether a small repair is enough, or what to do before asking for a quote? Start here.
Ask us about your repairYou can ask about a few tiles or a single section of pool edging. Tell us what’s damaged and your suburb so we can discuss your job.
A close-up shows the damage, while a wider shot shows where it is on your pool. Keep the water as it is when taking photos.
That depends on what’s damaged, what’s underneath and the materials needed. Send us a few details to start, and check any inspection fee before booking a visit.
Your suburb, what’s loose, cracked or missing, and how to reach you. Mention steps down to the pool or a narrow side gate so access can be discussed too.
Tell us what’s happening with your pool and your Gold Coast suburb. You don’t need to know what caused it to get in touch.