A chip or fine crack
You might see a small chip on a step or a fine line in the finish. Describe its position and whether it’s getting bigger.
Spotted a chip, crack or worn patch in your fibreglass pool? Tell us where it is and whether anything has changed. You don’t need to know how deep the damage goes.

You might see a small chip on a step or a fine line in the finish. Describe its position and whether it’s getting bigger.
A patch looks different, feels rough or has raised spots. Mention how much of the pool is affected and any earlier surface work.
Tell us if you’re topping up more often as well as seeing a crack. Water loss needs investigating before assuming the visible mark is the source.
The coloured finish and the fibreglass shell underneath do different jobs. A surface mark and deeper damage can need different repairs, so appearance alone isn’t enough.
A small area of damage to the finish may be repairable without treating the whole pool. Ask how the repair will look beside the existing colour.
Damage into the shell needs its cause assessed too. If the finish is worn across a larger area, compare a patch repair with wider surface work before deciding.
Show the mark close up, then take a wider photo from outside the pool so its position is clear. A photo can show the area to inspect; it can’t confirm the depth of a crack. Keep any details of the pool maker and previous repairs handy.
Don’t drain a fibreglass pool to get a better look at the damage. Discuss any water-level change with the pool installer or a suitably qualified pool professional first.
If the pool may still be under warranty, check the paperwork and contact the installer or manufacturer before authorising repairs.
The size and depth of the damage affect the work. Ask for a clear description of the repair, rather than a price for “fixing the crack” with no detail.
Before you book, check what’s being fixed, how extra work will be agreed and when you can swim again. Use the free checklist to keep track of the answers.
Wondering whether a small repair is enough, or what to do before asking for a quote? Start here.
Ask us about your repairNot necessarily. Fine cracks can affect the surface finish, while deeper cracks involve the shell. The damage needs assessment before choosing a repair.
An exact colour match isn’t always possible. Ask how the repaired area is expected to look next to the existing finish before agreeing to the work.
A small damaged area doesn’t answer that on its own. The condition of the remaining finish and the depth of the damage help determine the options.
No. Leave the water in place and discuss any need to lower it first. A fibreglass pool shouldn’t be emptied without professional guidance.
Further reading: Compass Pools Newcastle: surface and structural cracks · Barrier Reef Pools: care and warranty guide (PDF)
Tell us what’s happening with your pool and your Gold Coast suburb. You don’t need to know what caused it to get in touch.