Tiles have fallen off
You can see gaps where tiles used to be, or some are coming loose. Tell us roughly how many are affected and where they are.
Pool Tile Repairs
Gold Coast
Found tiles on the pool floor, or noticed a gap along the waterline? Tell us where they’ve come off and whether the same patch has been repaired before.
What’s wrong with your pool tiles?
Cracked tiles
There’s a crack through one tile or across several. Mention if it runs into the pool edging or has come back after a repair.
Grout is breaking away
The filler between your tiles is missing or crumbling. The tiles and the surface underneath need checking too.
Only a few pool tiles missing?
You’ve spotted a gap in the tiles and you want it to blend in again. A close match starts with checking the size, colour and finish of the tiles you already have.
Keep any spare tiles or an old tile box. They can help identify a match, while the surface behind the missing tiles needs checking before replacements go on.
- Tell us roughly how many tiles are missing.
- Mention any spare tiles you have.
- Add your suburb and a photo if you can.
Worried the same tiles will come off again?
Tell us if this patch has been fixed before. A new tile needs a firm, clean surface to stick to, so the surface underneath needs attention too.
Will the new tiles match?
Keep any spare tiles or an old tile box. An exact match isn’t always available, so ask how the size, colour and finish will look beside your existing tiles.
Checking the surface underneath
Old tile glue and loose material need attention before new tiles go on. Tell us if the same patch has been repaired before.
Using materials made for pools
The glue and grout need to be made for use in pools. Gaps that allow movement need a suitable flexible filler too.
Knowing when you can swim
The materials need time to set before the water goes back up. Check when the pool can be refilled and when it’s ready for swimming.
Is the pool edging loose too?
Mention loose or cracked edging in the same enquiry as your tiles. It helps work out what needs fixing together.
See pool edging repair options ↗Should you lower the water?
Leave the water as it is when you get in touch. The repair method and materials will determine whether the level needs to change.
Technical references: LATICRETE TDS 186: pool tile and grout repairs and ARDEX: preparation and pool tiling systems.
Thinking about a new interior too?
List the tiles and interior finish separately when you enquire, so you can compare the work each needs.
Explore pool resurfacing ↗What should your repair quote include?
Before you book, check what’s being fixed, how extra work will be agreed and when you can swim again. Use the free checklist to keep track of the answers.
- Check what the quote covers.
- Ask how hidden damage is handled.
- Compare two quotes side by side.
Your pool repair questions
Wondering whether a small repair is enough, or what to do before asking for a quote? Start here.
Ask us about your repairCan I ask about a few missing tiles?
Yes, you can enquire about a small patch. Tell us your suburb and roughly how many tiles are missing.
Should I buy new tiles first?
Let us know if you’ve got spare tiles or the details of the originals. Discuss the match and how many are needed before buying more.
Can the tiles be fixed underwater?
That depends on the repair and the products used. Don’t assume an underwater patch is suitable, and discuss any water-level changes before work starts.
Can you quote from a photo?
A photo is a useful start, but it won’t show what’s underneath the tiles. More details or a visit may be needed, so check any inspection fee first.
What photos would help?
A close-up of the missing or cracked tiles and a wider shot of the pool edge are useful. There’s no need to drain the pool to take them.
Need a pool repair quote?
Tell us what’s happening with your pool and your Gold Coast suburb. You don’t need to know what caused it to get in touch.